Terms & Conditions

Full Policy URL: https://presale.trybe.app/refunds/

Trybe App Presale – Refund Policy

Last Updated: April 26, 2025

At Trybe App, we value your trust and support as an early backer. We want you to feel confident placing a pre-order, which is why we offer a straightforward, 100% Hassle Free Refund policy. By pre-ordering, you secure our best possible lifetime pricing and help us demonstrate real customer interest as we build Trybe App.

Here’s how our refund policy works for your pre-order:

1. Getting a Refund Before We Launch

Policy: You can change your mind and request a full refund of your pre-order payment at any time before we officially announce the commercial launch of the Trybe App.
How to Request: Simply email us at support@trybe.app with your pre-order details (like the email address used or order number), and we’ll process your full refund, no questions asked.

2. Getting a Refund if You Don’t Activate After We Launch

Policy: We understand life happens! If the Trybe App launches and you don’t claim your pre-ordered spot (by logging into the app and activating your subscription) within 30 days of our official launch announcement email, we will automatically process a full refund for you.
How it Works: No action needed from you in this case; the refund is automatic if you don’t activate within the 30-day window post-launch.

3. Trying the App Risk-Free After We Launch

Policy: Once the App launches and you activate your subscription, you get 90 days to try it out completely risk-free. If you’re not satisfied for any reason during those first 90 days, you are eligible for a full refund.
How to Request: If you decide Trybe App isn’t for you within the 90-day satisfaction period, email us at support@trybe.app to request your refund.

4. What Happens if We Delay the Launch?

Policy: We’re targeting a launch in Fall 2025 (around September). If the official commercial launch does not happen on or before September 30, 2025, we consider it a delay.
Remedy: In case of a delay past September 30, 2025, you will automatically receive a full refund of your pre-order payment.
Bonus: Additionally, as a thank you for your early belief, if we do eventually launch the App after that date (specifically, if launch occurs before October 1, 2026), you will also receive one free year of the specific subscription tier (Plus or Pro, or its equivalent) that you originally pre-ordered. This free year is conditional upon the App actually launching within that timeframe.

5. What Happens if We Cancel the Launch Entirely?

Policy: If, unfortunately, we determine that we cannot proceed with the commercial launch of the Trybe App and formally announce its cancellation before launch occurs, you will automatically receive a full refund of your pre-order payment.

Important Details:

Processing: Refunds will typically be processed back to your original method of payment within about 10-15 business days after eligibility is confirmed (either automatically or upon your request). Processing times can vary based on your bank or payment provider.
Buy Now, Pay Later (BNPL): If you paid using a BNPL option (like Klarna or Afterpay), we will initiate the refund through our payment processor. However, how the refund affects your installment plan or the timing of the credit appearing is subject to the specific terms and systems of your BNPL provider.
Statutory Rights: This policy is in addition to any mandatory statutory consumer rights you may have under applicable law in your jurisdiction. If local laws provide mandatory refund rights that are more favorable than outlined here, those legal requirements will apply.
Governing Terms: This page provides a summary of our Presale Refund Policy. The full, detailed Presale Terms and Conditions (https://presale.trybe.app/terms/) govern your pre-order and includes important details, disclaimers, and legal clauses (like arbitration). Please review them carefully.

Questions?

If you have any questions about this refund policy or your pre-order, please don’t hesitate to reach out to us at support@trybe.app. We’re happy to help!

Full Terms URL: https://presale.trybe.app/terms/

Trybe App Presale – Terms and Conditions

Last Updated: April 26, 2025

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE PLACING A PRE-ORDER VIA THIS WEBSITE. BY PLACING A PRE-ORDER, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, INCLUDING THE BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER.

1. ACCEPTANCE OF TERMS
These Presale Terms and Conditions (“Presale Terms”) govern your placement of a Pre-Order for a subscription to the Trybe App (the “App”). These Presale Terms constitute the entire agreement between you and Trybe.app, Inc. regarding your Pre-Order. By accessing this Site or placing a Pre-Order, you expressly accept and agree to be bound by these Presale Terms. If you do not agree to all of these terms, you may not place a Pre-Order.

1.1. Website Use
Your access to and use of this Site is governed by these Presale Terms. You agree that you will not:
a. interfere with the operation or security of the Site;
b. upload or transmit malware or other harmful code;
c. scrape or data-mine content except as expressly permitted herein; or
d. take any action that could impair Site performance.

1.2. Restricted Jurisdictions
The Site and the Pre-Order offering are intended solely for individuals located in the United States. The Site is not directed to, and may not be accessed or used by, any person residing in the following “Restricted Jurisdictions”:

The European Economic Area (all EU Member States, Norway, Iceland, Liechtenstein)
The United Kingdom
Switzerland
Canada
Australia
New Zealand
Brazil
Japan
South Korea

By accessing this Site or placing a Pre-Order, you represent and warrant that you are not located in any Restricted Jurisdiction. If you are located in a Restricted Jurisdiction, you must not access the Site or place a Pre-Order.

2. INTERPRETATION AND DEFINITIONS

2.1. Interpretation
Capitalized words used in these Terms and Conditions have the meanings defined below. These definitions apply regardless of whether the terms appear in singular or plural form.

2.2. Definitions
For the purposes of these Terms and Conditions:

“Affiliate” means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
“App” refers to the main Trybe App mobile software application currently under development by the Company, for which Subscriptions are being offered for Pre-Order via the Site. This is distinct from any separate companion apps like the Trybe Community Hub.
“BNPL Provider” means a third-party company (e.g., Klarna, Afterpay) offering Buy Now, Pay Later financing options, potentially facilitated via Stripe or another payment processor.
“Cancellation” means a formal announcement by Trybe that it will not proceed with the commercial launch of the App.
“Company” (referred to as either “the Company,” “Trybe,” “We,” “Us,” or “Our” in this Agreement) refers to Trybe.app, Inc., 8 The Green Ste B, Dover, DE 19901.
“Country” refers to: United States.
“Delay” means the official commercial launch of the App occurring after September 30, 2025.
“Device” means any device that can access the Site, such as a computer, cellphone, or digital tablet.
“Estimated Launch Date” means Our current target date for the potential commercial launch of the App, currently anticipated around Fall 2025 (potentially September 2025), explicitly acknowledged as an estimate only and subject to change or cancellation.
“Feedback” means feedback, innovations, suggestions, comments, or other information sent by You regarding the attributes, performance, features, or potential improvements related to the App or the Presale Offer.
“Lifetime Price” means the specific discounted annual subscription fee paid by You during the Pre-Order for a specific Subscription tier. Subject to Your Subscription remaining continuously active (meaning renewed annually without lapse), this price is guaranteed not to increase for You for that specific tier for the duration of Your continuous subscription or the lifetime of the App product for that tier, whichever is shorter. This guarantee terminates if Your subscription lapses or is cancelled, if You change tiers, or if the App or specific tier is discontinued.
“Presale Offer” refers to the opportunity provided by the Company via the Site for users to place a Pre-Order for a Subscription T an App under these Terms.
“Pre-Order” means Your placement of an order and payment via the Site for a Subscription before the App’s official commercial launch.
“Site” refers to this presale website operated by Trybe.app, Inc., through which the Presale Offer is made.
“Subscription” means the right to access and use certain features of the App for a defined period (initially one year from claiming Your spot post-launch) corresponding to the tier selected during Pre-Order (e.g., Plus, Pro), if and when the App launches.
“Terms and Conditions” (also referred to as “Terms”) mean these specific Terms and Conditions that form the entire agreement between You and the Company regarding participation in the Presale Offer and placing a Pre-Order.
“Third-Party” means any services, content, or websites (including payment processors like Stripe and BNPL Providers) provided by a company or entity other than Trybe.
“You” means the individual accessing or using the Site to participate in the Presale Offer, or the company, or other legal entity on behalf of which such individual is accessing or using the Site, as applicable.

3. ACKNOWLEDGMENT
These are the Terms and Conditions governing participation in the Presale Offer via this Site and the agreement that operates between You and the Company. These Terms set out the rights and obligations of all users regarding the Presale Offer and any resulting Pre-Order.

Your access to the Site and participation in the Presale Offer is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms apply to all visitors, users, and others who access the Site for the purpose of considering or placing a Pre-Order.

By accessing the Site or placing a Pre-Order, You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not place a Pre-Order.

You represent that You are over the age of 18 and a resident of the United States. The Company does not permit those under 18 or outside the United States to participate in this Presale Offer or use the future App.

Your access to the Site and any Pre-Order placed is also conditioned on Your acceptance of and compliance with the Privacy Policy applicable to this Site and the future App. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Site or eventually use the App and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using the Site or placing a Pre-Order.

**4. *** PRE-LAUNCH NOTICE *** **
YOU ACKNOWLEDGE AND AGREE THAT THE TRYBE APP IS CURRENTLY UNDER DEVELOPMENT AND HAS NOT BEEN COMMERCIALLY RELEASED. THIS OFFER IS A PRE-ORDER FOR A SUBSCRIPTION TO THE APP UPON ITS POTENTIAL FUTURE LAUNCH. ALL INFORMATION PROVIDED REGARDING THE APP’S FEATURES, FUNCTIONALITY, DESIGN, LAUNCH DATE, PRICING, AND BENEFITS ARE FORWARD-LOOKING STATEMENTS BASED ON CURRENT PLANS AND ESTIMATES. THESE PLANS ARE SUBJECT TO SIGNIFICANT CHANGE, DELAY, OR CANCELLATION AT TRYBE’S SOLE DISCRETION WITHOUT NOTICE. THE FINAL RELEASED APP, IF ANY, MAY DIFFER MATERIALLY FROM DESCRIPTIONS OR REPRESENTATIONS MADE DURING THIS PRE-ORDER PERIOD. THERE IS NO GUARANTEE THAT THE APP WILL BE RELEASED OR THAT ANY SPECIFIC FEATURES WILL BE INCLUDED.

5. PRE-ORDER AND PAYMENT
By placing a Pre-Order, you are making an offer to purchase a Subscription under these Terms. We reserve the right to accept or reject any Pre-Order. Payment is due at the time of Pre-Order. You agree to provide accurate and current payment information.

6. PRICING
The price paid during Pre-Order is a discounted rate (“Lifetime Price”) relative to the anticipated future standard subscription price (“Full Price”). The “Full Price” listed is an estimate only and the actual standard price upon launch, if any, may differ. The “Lifetime Price” guarantee is specific to you and your continuous subscription as defined herein.

7. BUY NOW, PAY LATER (BNPL) OPTIONS
We may offer BNPL options facilitated by Third-Party providers (e.g., Klarna, Afterpay) via our payment processor (e.g., Stripe). If You choose a BNPL option:
* You enter into a separate agreement directly with the BNPL Provider.
* You are subject to that provider’s terms and conditions, privacy policy, credit checks, interest rates, fees, and payment schedules.
* Trybe is NOT a party to Your BNPL agreement.
* Trybe disclaims ALL liability related to your BNPL agreement, including but not limited to loan approval/denial, interest charges, fees, impacts on your credit score, collection activities, or disputes with the BNPL Provider. Our responsibility is limited to processing the initial Pre-Order payment amount facilitated by the payment processor.

8. FEATURES, DEVELOPMENT STATUS, AND DISCLAIMERS

Subject to Change: All App features, functionality, user interface elements, comparison tables, roadmaps, and descriptions provided on the Site (including “Compare All Plans”) are illustrative, aspirational, and represent current development goals only. They are NOT guaranteed and are subject to significant modification or removal at Trybe’s sole discretion before or after launch. The final App may bear little resemblance to the concepts presented.
“Empower Financial Wellbeing”: Statements regarding empowering financial wellbeing reflect Trybe’s design goals and mission. They are not guarantees of specific financial outcomes for any user. Use of the term “guidance” refers to informational aids and tools, not personalized Advice.
No Financial Advice: THE APP AND ANY CONTENT PROVIDED THROUGH THE SITE OR FUTURE APP (INCLUDING “INSIGHTS” OR “GUIDANCE”) ARE FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY. TRYBE IS NOT A FINANCIAL ADVISOR, BROKER, FIDUCIARY, OR BANK. NOTHING PROVIDED CONSTITUTES FINANCIAL, INVESTMENT, TAX, LEGAL, OR OTHER PROFESSIONAL ADVICE. Any estimated APY or potential returns mentioned are illustrative examples, not guaranteed, and subject to change based on market conditions and final product features. You should consult with qualified, licensed professionals before making any financial decisions. You are solely responsible for your financial choices and outcomes. Trybe disclaims all liability for any reliance on information provided.

9. ESTIMATED LAUNCH DATE, DELAY, CANCELLATION
The Estimated Launch Date (Fall 2025 / September 2025) is an estimate only and is not guaranteed. We reserve the right to delay or cancel the launch of the App entirely at our sole discretion for any reason, including but not limited to development challenges, funding issues, or changes in business strategy. See Section 12 (Refund Policy) for remedies in case of Delay or Cancellation.

10. TESTIMONIALS AND ENDORSEMENTS
Testimonials or endorsements featured on the Site may reflect individual user expectations, opinions, or experiences relating to the concept of the App. Some individuals providing testimonials may have received compensation or rewards (e.g., through community contests). Some testimonials may be synthesized, excerpted, anonymized, or partially reconstructed based on user research interviews conducted during development. Testimonials are not indicative of typical results upon launch and do not guarantee future performance, feature availability, or user satisfaction with the final released App.

11. USER INTERFACE ELEMENTS (ESTIMATES)
You acknowledge that certain numerical indicators sometimes displayed on the Site (such as estimated “people checking out” or “spots remaining”) are dynamic informational estimations based on available data (like analytics tracking button clicks leading to checkout pages) and internal tracking. Due to technical limitations (e.g., inability to track completions on third-party payment pages), manual processes involved, potential human error, or delays in data synchronization, these numbers may not be precise, accurate, or real-time. They are provided for illustrative informational purposes only and should not be the sole factor relied upon when making a purchase decision. Trybe disclaims liability for any inaccuracies in these estimations and makes no guarantee regarding the actual number of presale spots available or users currently attempting purchase.

12. REFUND POLICY
We offer the following refund options for your Pre-Order:
* A. Pre-Launch Refund: You may request a full refund of your Pre-Order payment at any time before the official commercial launch date of the App is announced by Us, by emailing support@trybe.app with your order details (e.g., order number, email used for purchase). No questions asked during this period.
* B. Post-Launch Inactivity Refund: If the App launches and you do not claim your pre-ordered spot (e.g., by logging into the App using the email associated with your Pre-Order and activating your Subscription) within 30 days of the official launch announcement email sent to the email address associated with your Pre-Order, you will automatically receive a full refund.
* C. Post-Launch Satisfaction Guarantee Refund: After the App launches and you claim your spot by activating your Subscription, you have 90 days from the date you claim your spot to try the App risk-free. If you are not satisfied for any reason within those 90 days, you may request a full refund by emailing support@trybe.app.
* D. Delay Remedy: If the official commercial launch of the App does not occur on or before September 30, 2025 (a “Delay”), you will automatically receive a full refund of your Pre-Order payment. Additionally, if and when the App eventually launches after this date, provided the launch occurs within 12 months of the original deadline (i.e., before October 1, 2026), you will receive a code or activation method granting you one (1) free year of the specific Subscription tier (e.g., Plus or Pro) you pre-ordered (or a substantially equivalent tier determined by Us if the original tiers have changed significantly). This free year is conditional upon the App actually launching within that extended timeframe.
* E. Cancellation Remedy: If Trybe formally announces the Cancellation of the App launch before the official commercial launch occurs, you will automatically receive a full refund of your Pre-Order payment.
* F. Consumer Statutory Rights: The refund rights outlined in this Section 12 are provided in addition to, and do not limit, any mandatory statutory rights You may have under applicable consumer protection laws in your jurisdiction (e.g., specific state laws within the United States). Where applicable law provides for mandatory cancellation periods (e.g., “cooling-off” periods) or refund rights that differ from those described above, the legally required terms shall apply if they are more favorable to You. However, by placing a Pre-Order, You acknowledge the App is currently undelivered digital content/service and that the specific refund terms provided herein are offered in consideration of the pre-launch nature of this purchase and potentially constitute Your agreement to waive certain withdrawal rights upon initiation of service access post-launch, where permitted by law.
* G. Processing: Refunds will generally be processed back to the original method of payment where feasible, typically within 30 business days of refund eligibility confirmation or approved request. Processing times may vary depending on your bank or payment provider. For orders paid via BNPL, refunds are subject to the BNPL Provider’s policies and coordination with the payment processor; we will initiate the refund through the processor, but the final credit timing and handling of installment payments depend on the BNPL Provider’s terms and systems.

13. INTELLECTUAL PROPERTY
All content on the Site, related App concepts, designs, text, graphics, logos, and software are the property of Trybe or its licensors and are protected by intellectual property laws (copyright, trademark, etc.). Your Pre-Order grants you no rights or licenses to this intellectual property other than the potential right to access and use the App via a paid Subscription if and when it commercially launches.

14. THIRD-PARTY LINKS AND SERVICES
The Site may contain links to Third-Party websites or services (including payment processors like Stripe and BNPL Providers). Trybe is not responsible for the content, accuracy, terms, privacy practices, or actions of these Third Parties. Your use of Third-Party services is entirely at your own risk and subject to their respective terms and policies.

15. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Trybe and its Affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney’s fees) arising out of or in any way connected with: (i) your participation in the Presale Offer and placement of a Pre-Order; (ii) your breach of these Terms; (iii) your violation of any applicable law or regulation; or (iv) your violation of the rights of any Third-Party (including disputes related to BNPL agreements).

16. DISCLAIMER OF WARRANTIES
EXCEPT FOR THE REFUND POLICY EXPRESSLY STATED IN SECTION 12, THE SITE, THE PRESALE OFFER, THE PRE-ORDER OPPORTUNITY, AND ALL INFORMATION RELATED TO THE POTENTIAL APP ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, TRYBE SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. TRYBE DOES NOT WARRANT OR GUARANTEE THAT THE APP WILL BE LAUNCHED BY THE ESTIMATED LAUNCH DATE OR AT ALL, THAT IT WILL CONTAIN ANY PARTICULAR FEATURES DESCRIBED DURING THE PRESALE, THAT IT WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, OR THAT THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM TRYBE OR THROUGH THE SITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

17. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRYBE OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF TRYBE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF OR RELATING TO: (I) YOUR PRE-ORDER OR INABILITY TO PLACE A PRE-ORDER; (II) THESE TERMS; (III) THE SITE OR YOUR USE THEREOF; (IV) THE DELAY OR CANCELLATION OF THE APP LAUNCH; (V) DIFFERENCES BETWEEN THE PRE-ORDER DESCRIPTIONS AND THE FINAL RELEASED APP; (VI) YOUR RELIANCE ON ANY FORWARD-LOOKING STATEMENTS, ESTIMATED UI ELEMENTS, OR DESCRIPTIONS PROVIDED; (VII) YOUR USE OF BNPL SERVICES; OR (VIII) ANY OTHER MATTER RELATING TO THE PRESALE OFFER OR THE POTENTIAL APP.

IN NO EVENT SHALL TRYBE’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTORY, OR OTHERWISE) ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR PRE-ORDER EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO TRYBE FOR THE PRE-ORDER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

18. BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER
* A. Agreement to Arbitrate: You and Trybe agree that any dispute, claim, or controversy arising out of or relating in any way to these Terms, your Pre-Order, the Presale Offer, the Site, the App (including its potential features, launch, delay, or cancellation), or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined exclusively by binding arbitration in Wilmington, Delaware, before one neutral arbitrator.
* B. Arbitration Administrator and Rules: The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures and in accordance with the Expedited Procedures in those Rules. The relevant rules are available online from the administrator’s website (e.g., www.jamsadr.com) or by calling them.
* C. Arbitrator’s Authority: Judgment on the Award rendered by the arbitrator may be entered in any court having jurisdiction thereof. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The arbitrator shall have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or these Terms are void, voidable, or otherwise invalid. The arbitrator is bound by the terms of this Agreement.
* D. CLASS ACTION WAIVER: YOU AND TRYBE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, REPRESENTATIVE ACTION, OR PRIVATE ATTORNEY GENERAL PROCEEDING. Further, unless both You and Trybe agree otherwise in writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific class action waiver is found to be unenforceable, then the entirety of this Section 18 (Arbitration Agreement) shall be null and void.
* E. Opt-Out Right: You have the right to opt-out of this Binding Arbitration Agreement and Class Action Waiver. If you do so, neither You nor Trybe can force the other to arbitrate. To opt-out, You must notify Trybe in writing within 30 days of the date You place your Pre-Order. Your written notice must include: (1) your name and the email address associated with your Pre-Order, (2) your mailing address, and (3) a clear statement indicating that You wish to opt-out of the Binding Arbitration Agreement and Class Action Waiver in these Presale Terms. Your opt-out notice must be sent to: Trybe App, Inc. 8 The Green Ste B Dover, DE 19901 AND via email to: support@trybe.app. Late notices will not be effective.
* F. Fees: Payment of all filing, administration, and arbitrator fees will be governed by the chosen Arbitration Administrator’s rules. However, if your claim for damages does not exceed $10,000, Trybe will pay all such fees unless the arbitrator finds that either the substance of your claim or the relief sought in your Demand for Arbitration was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)).

19. GOVERNING LAW
These Terms and any dispute arising out of or related to them or the Presale Offer shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles that would require the application of the laws of another jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement in Section 18.

20. MISCELLANEOUS
* A. Entire Agreement: These Terms, together with the Privacy Policy referenced herein, constitute the entire agreement between You and Trybe concerning the subject matter hereof (the Presale Offer and Pre-Order) and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, both written and oral.
* B. Severability: If any provision of these Terms (including the Arbitration Agreement) is held by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect. However, if the Class Action Waiver in Section 18.D is found unenforceable, the entire Arbitration Agreement (Section 18) shall be deemed void.
* C. No Waiver: No waiver by Trybe of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Trybe to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
* D. Assignment: You may not assign or transfer these Terms or your rights hereunder, in whole or in part, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction.
* E. Notices: We may provide any notices required or permitted under these Terms to You via the email address associated with your Pre-Order or by posting notices conspicuously on the Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Any notices You provide to Us under these Terms must be sent via email to support@trybe.app AND potentially by certified mail to our legal address provided herein if specified for certain actions like opt-outs.
* F. Modifications: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Revised Terms will be posted on this Site with a “Last Updated” date at the top, and you are responsible for reviewing them periodically. Your continued Pre-Order status or use of the Site after the “Last Updated” date constitutes your acceptance of the revised Terms. If you do not agree to any change, your sole remedy is to request a refund in accordance with Section 12 of the version of these Terms in effect at the time of your request. For any material changes, we will make reasonable efforts to provide at least 30 days’ notice before the new Terms take effect—via email or a prominent notice on the Site. What constitutes a material change will be determined by us in our sole discretion.

21. CONTACT US
For questions about these Terms, the Presale Offer, or your Pre-Order, please contact Us via email at: support@trybe.app.

Full Policy URL: https://presale.trybe.app/privacy/

Trybe App Presale – Privacy Policy

Last Updated: April 26, 2025

Please read this Privacy Policy carefully before using Our Site or providing Us with Your information.

1. INTERPRETATION AND DEFINITIONS

1.1. Interpretation
Capitalized words used in this Privacy Policy have the meanings defined below. These definitions apply regardless of whether the terms appear in singular or plural form.

1.2. Definitions
For the purposes of this Privacy Policy:

“Account” typically refers to an account within Our systems, such as data associated with your Pre-Order or your profile in our marketing or referral systems (KickoffLabs, ActiveCampaign).
“Affiliate” means an entity that controls, is controlled by, or is under common control with the Company, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
“App” refers to the main Trybe App mobile software application currently under development by the Company, for which Subscriptions are being offered for Pre-Order via the Site.
“BNPL Provider” means a third-party company (e.g., Klarna, Affirm, Afterpay) offering Buy Now, Pay Later financing options, potentially facilitated via Stripe.
“Business” for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information.
“CCPA” means the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CPRA).
“Company” (referred to as either “the Company,” “Trybe,” “We,” “Us,” or “Our” in this Agreement) refers to Trybe App, Inc., 8 The Green Ste B, Dover, DE 19901.
“Consumer” for the purpose of the CCPA, means a natural person who is a California resident.
“Cookies” are small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among its many uses. We use Cookies for necessary site function, performance analytics, and potentially functional purposes.
“Country” refers to: United States.
“Data Controller” for the purpose of data protection laws, refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
“Device” means any device that can access the Site such as a computer, a cellphone, or a digital tablet.
“Do Not Track” (DNT) is a concept promoted by US regulatory authorities for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
“Personal Data” is any information that relates to an identified or identifiable individual (e.g., name, email address, order information, online identifiers like IP address when linked to an individual).
“Pre-Order” means Your placement of an order and payment via the Site (processed by Stripe) for a Subscription before the App’s official commercial launch.
“Primary Page” means the presale landing page at https://presale.trybe.app/.
“Sale” for the purpose of the CCPA, means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s Personal information by the Business to another business or a third party for monetary or other valuable consideration.
“Secondary Page” means the presale-closed page at https://presale.trybe.app/presale-closed/.
“Service Provider” means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Site or related services (e.g., website hosting, payment processing, analytics, email marketing, automation), to provide services on the Company’s behalf, or to assist the Company in analyzing how the Site is used.
“Sharing” for the purpose of the CCPA, means sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s personal information by the Business to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration. Currently, We do not believe We engage in Sharing as defined by CCPA, as We do not use advertising pixels for cross-context behavioral advertising.
“Site” refers specifically to this Trybe App presale website operated by the Company, accessible at https://presale.trybe.app/.
“Stripe” refers to the third-party payment processor used to handle Pre-Order payments via their hosted checkout pages.
“Subscription” means the right to access and use certain features of the App corresponding to the tier selected during Pre-Order, if and when the App launches.
“Usage Data” refers to data collected automatically, either generated by the use of the Site or from the Site infrastructure itself (e.g., the duration of a page visit, click events, browser type, potentially IP addresses logged by servers or specific third-party tools like KickoffLabs).
“You” means the individual accessing or using the Site, or the company, or other legal entity on behalf of which such individual is accessing or using the Site, as applicable.

2. ACKNOWLEDGMENT
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Site and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and improve the Site and facilitate the Presale Offer. By using the Site, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy governs data collected via this specific Presale Site. Communications or data provided via other channels (e.g., the main Trybe app, if separate) may be subject to different policies.

2.1. Restricted Jurisdictions
This Privacy Policy applies solely to individuals located in the United States. If you are physically located in any jurisdiction we have designated as restricted in our Presale Terms & Conditions (e.g., the EEA, UK, Canada, Australia, etc.), you should not use this Site or submit any Personal Data.

3. COLLECTING AND USING YOUR PERSONAL DATA

3.1. Types of Data Collected

Personal Data:
- While using Our Site, particularly when placing a Pre-Order via Stripe’s hosted checkout or signing up for future presale notifications/waitlist on Our secondary page, We may gain access to or directly collect personally identifiable information, including:
  - Email address (Required for Pre-Order via Stripe, collected directly on secondary page form)
  - First name and last name (Optional via Stripe, not collected on Our secondary page form)
  - Billing Information (Collected by Stripe during checkout, may include address)
  - Order Details relating to Your Pre-Order (e.g., chosen tier, price, order ID – provided back to Us by Stripe)
  - Information You provide when contacting support (e.g., name, email, order ID, nature of inquiry)
  - IP Address (Collected by KickoffLabs upon form submission on secondary page; may be collected in server logs)
Usage Data:
- Collected automatically when using the Site.
- May include information such as Your Device’s Internet Protocol address (IP address, though potentially anonymized in Google Analytics main reporting, it might be collected by KickoffLabs or server logs), browser type, browser version, operating system, the pages of Our Site that You visit, the time and date of Your visit, the time spent on those pages, click events (like clicks leading to checkout), referring URLs, and other diagnostic data.
Tracking Technologies and Cookies:
- We use Cookies and similar tracking technologies (like Google Tag Manager event tags) to track activity on Our Site and store certain information.
- Cookies: We use necessary cookies for basic site function, performance/analytics cookies (Google Analytics) to understand site usage, and potentially functional cookies. We do not currently use marketing or advertising cookies/pixels (e.g., Facebook pixel).
- Implicit Consent: By using Our Site, You consent to the placement of these Cookies and tracking technologies on Your Device. We do not currently offer a mechanism for You to explicitly accept or reject non-essential Cookies before they are placed.

3.2. How We Collect Data

Directly from You: When you enter your email address on our secondary page form, or when you contact Us via email (support@trybe.app).
Automatically: As You navigate the Site, using Cookies and analytics tools like Google Analytics and Google Tag Manager to collect Usage Data and interaction information (like clicks). Standard web server logs also collect Usage Data.
From Third Parties: We receive information about Your Pre-Order (excluding full payment card details) from Stripe after You complete a purchase on their hosted checkout page.

3.3. Use of Your Personal Data
The Company may use Personal Data for the following purposes:

To Process Your Pre-Order: Including managing payments (via Stripe), confirming your order, and associating your purchase with your email.
To Communicate With You: Regarding Your Pre-Order (confirmation, updates, potential delays, launch information), customer support inquiries, and to provide important notices about the App or related services.
For Marketing Purposes: To send You emails about future presales (if you signed up on the secondary page), other Company news, updates, special offers, or information about other goods, services, and events which We offer that are similar to those that you have already pre-ordered or enquired about, unless You have opted not to receive such information. Submitting your email via forms on our Site constitutes your opt-in to receive marketing communications. You can unsubscribe at any time using the link in the emails.
To Manage Referrals and Waitlists (via KickoffLabs): If you submit your email on the secondary page form, to track referrals, communicate waitlist status, and manage related contests or promotions.
To Provide and Maintain Our Site: Including monitoring the usage of our Site, ensuring functionality, and analyzing performance using tools like Google Analytics.
To Improve Our Site and Marketing: Understanding how users interact with the Site helps us enhance the user experience and our promotional efforts.
For Customer Support: To address Your inquiries and resolve issues when You contact Us.
For Fraud Prevention and Security: To detect and prevent potentially fraudulent transactions or security incidents.
For Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
For Business Transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Site users and Pre-Order customers is among the assets transferred.
For Other Purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Site, products, services, marketing, and your experience, provided these are compatible with the original purposes or legally permissible.

4. TRACKING TECHNOLOGIES AND COOKIES
As mentioned, We use Cookies (primarily necessary, functional, and performance/analytics types like Google Analytics) and tracking scripts (Google Tag Manager) to understand Site usage and manage basic functions. Because We currently lack an explicit consent banner allowing granular choice, Your use of the Site signifies agreement to the use of these technologies. You can typically instruct Your browser to refuse all Cookies or indicate when a Cookie is being sent; however, some parts of our Site may not function properly without necessary Cookies.

5. SHARING YOUR PERSONAL DATA
We may share Your Personal Data in the following situations:

With Service Providers: We share information with third-party vendors who perform services on Our behalf. These include:
- Payment Processing: Stripe (Processes payments on their hosted pages; provides order data back to Us). Note: Stripe may share data with BNPL Providers if you select that payment method, subject to Stripe’s and the BNPL Provider’s policies. (https://stripe.com/)
- Website Hosting: Kinsta (Hosts Our Site). (https://kinsta.com/)
- Analytics: Google Analytics (Provides insights into Site traffic and usage). (https://analytics.google.com/)
- Email Marketing & Referral Management: ActiveCampaign and KickoffLabs (Manage email lists, send communications, track referrals originating from our secondary page form). (https://www.activecampaign.com/) (https://kickofflabs.com/)
- Automation Tools: Make.com (Used to connect data flows between services like KickoffLabs and ActiveCampaign). (https://www.make.com/)
- Cloud Infrastructure & Workspace: Google Cloud / Workspace (Used for internal operations, email, data storage). (https://cloud.google.com/)
- Each Service Provider operates under its own Privacy Policy and Terms of Service. Before placing a Pre-Order or providing any information, you should review those third-party policies to understand how they handle and protect your data.
For Business Transfers: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
With Affiliates: We may share Your information with Our Affiliates, in which case we will require those affiliates to honor this Privacy Policy.
Legal Requirements: We may disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Other Legal Obligations: We may disclose Your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing in connection with the Site or Pre-Order, protect the personal safety of users of the Site or the public, or protect against legal liability.
With Your Consent: We may disclose Your personal information for any other purpose with Your explicit consent.

6. TRANSFER OF YOUR PERSONAL DATA
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located (e.g., servers of Our Service Providers). This means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take reasonably necessary steps to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

7. RETENTION OF YOUR PERSONAL DATA
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations.

Pre-Order Data: We will retain Personal Data associated with Pre-Orders (e.g., email, name if provided, order details) for the duration needed to fulfill the Pre-Order (i.e., until launch communication/activation or refund), and thereafter for the maximum period required or permitted by law for record-keeping, accounting, and legal purposes (e.g., statute of limitations).
Marketing Email Data: We retain email addresses collected for marketing purposes (via the secondary page form or implied from Pre-Order) until You unsubscribe from such communications.
Usage Data / Analytics Data: Generally retained for shorter periods, typically up to 26 months in Google Analytics, except when this data is needed for security purposes, to improve Site functionality, or We are legally obligated to retain it for longer periods.

8. SECURITY OF YOUR PERSONAL DATA
The security of Your Personal Data is important to Us. We use technical measures like SSL/TLS encryption on Our Site. We rely on Stripe for the secure handling of sensitive payment information on their hosted pages. We implement internal access controls to limit access to Personal Data within Our systems and connected platforms. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

9. CHILDREN’S PRIVACY
Our Site and the Presale Offer are not intended for anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

10. LINKS TO OTHER WEBSITES
Our Site may contain links to other websites that are not operated by Us (e.g., Stripe checkout pages, links within blog posts if any). If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your Personal Data. These can include:

Right to Access/Know: Request access to the Personal Data We hold about you.
Right to Correction: Request correction of inaccurate Personal Data.
Right to Deletion: Request deletion of your Personal Data, subject to certain exceptions.
Right to Opt-Out of Marketing: Unsubscribe from marketing emails using the link provided in them.

To exercise rights regarding access, correction, or deletion, please contact us via the methods in Section 15.

12. SPECIFIC STATE PRIVACY RIGHTS (e.g., CCPA/CPRA FOR CALIFORNIA RESIDENTS)
If you are a California resident, you have specific rights regarding your Personal Data under the CCPA:

Right to Know/Access: You have the right to request that We disclose certain information to You about Our collection and use of Your Personal Data over the past 12 months (categories of data collected, sources, purposes, categories shared, specific pieces of data).
Right to Delete: You have the right to request that We delete any of Your Personal Data that We collected from You and retained, subject to certain exceptions (e.g., completing the transaction for which it was collected, legal obligations, security incidents).
Right to Correct: You have the right to request that We correct inaccurate Personal Data that We maintain about You.
Right to Opt-Out of Sale/Sharing: We do not believe We “Sell” Personal Data in the traditional sense. However, the use of analytics tools (like Google Analytics) or referral platforms (KickoffLabs) might potentially be considered “Sharing” under the broad CCPA definition depending on interpretation, even though We do not use cross-context behavioral advertising pixels. You have the right to opt-out of such “Sharing.” To exercise this right, please contact Us via the methods below. Note: Opting out may impact analytics or referral program participation.
Right to Limit Use of Sensitive Personal Information (SPI): We do not intentionally collect SPI (like government IDs, precise geolocation, race, religion, etc.) through this Presale Site.
Right to Non-Discrimination: We will not discriminate against You for exercising any of Your CCPA rights.

Exercising Your CCPA Rights: To exercise the rights described above, please submit a verifiable consumer request to Us by:
* Emailing us at: support@trybe.app

Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable consumer request related to Your Personal Data. You may also make a verifiable consumer request on behalf of Your minor child.

Your request must: provide sufficient information that allows Us to reasonably verify You are the person about whom We collected Personal Data or an authorized representative (this may involve confirming details related to your Pre-Order or email sign-up); and describe Your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it. We cannot respond to Your request or provide You with Personal Data if We cannot verify Your identity or authority to make the request and confirm the Personal Data relates to You.

13. “DO NOT TRACK” POLICY AS REQUIRED BY CALIFORNIA ONLINE PRIVACY PROTECTION ACT (CALOPPA)
Our Site does not currently respond to Do Not Track (DNT) signals. Some third-party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked.

14. CHANGES TO THIS PRIVACY POLICY
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. For material changes, We will endeavor to provide notice via email or a prominent notice on Our Site prior to the change becoming effective, as described in our Terms and Conditions. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. CONTACT US
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact Us:

By email: support@trybe.app
By Mail: Trybe App, Inc., 8 The Green Ste B, Dover, DE 19901